First steps
Your welcome e-mail contains a personal link to your list. Bookmark it - it is your login; there is no password.
1. Open the list
The list shows every open case in your package, sorted by priority: A first (UNSAFE with a sidewalk shed or a new facade violation, or a recent UNSAFE report), then B and C. A short tour explains the screen the first time; you can start it again from the foot of the page.
2. Narrow it to your territory
- Borough and finding (UNSAFE / SWARMP) are at the top.
- Under Filters: sidewalk shed yes/no, lead status (no activity / firm known), report age, floors, and your office ZIP with a radius - the list and the map then show only cases near you, with the distance.
- Save the view under a name (for example "UNSAFE with shed, 2 miles"). Your team sees it too, and you can ask for an e-mail when new cases appear in it.
3. Read a case
Click a row to open the case sheet - see Reading a case sheet.
4. Add your team
In your subscriber area (link "Subscriber area" in the list), add up to 10 colleagues with name and business e-mail. Each gets a personal link; removing a member stops the link at once. See Team, status and follow-ups.
5. Weekly e-mail
Every Tuesday we re-check all cases. You get one e-mail with the new open cases in your boroughs and the cases that dropped off, with the reason. Nothing to set up.
Questions? Use our contact form.